![]() ![]() If your device is in Power Saving mode, try turning it off and restarting the game to see if it resolves the issue. ![]() If you do not know how to close apps that are running in the background, you'll have to find instructions specific to your device and operating system.Ĥ. To free up memory on your device, reboot your device, or close apps that are running in the background. ![]() Your game client may crash if your device is low on memory. Some game modes require a strong and stable Wi-Fi connection to avoid any connection issues during play.ģ. This may be a problem on our end, but if your Internet connection is weak, or if the network administrator is preventing such connections, your game client may crash. Your game may crash if your device cannot connect to our servers. You can check this in your device's Settings menus.Ģ. Check that you have the latest stable version of your device's operating system installed. These are the most common ways to resolve possible game-crashing issues:ġ. If the problem persists, please delete the game from your device and re-download it.There are a number of issues that can cause your game client to crash, and they are easy to resolve. From time to time, restart the device to free up some memory. Upgrade the operating system and the application to the latest version. In addition, you may also try these other steps: Scroll to find the game, then tap the app icon We also recommend that you clear some space on your device for proper game performance and clear the cache of the application: If it still doesn't work, you can try to reboot your router. Solve Disney Magic Kingdoms not working, has errors, is down or unresponsive, has black/white screen on Android: Clear Disney Magic Kingdoms Cache and Data on. Relaunch the game, making sure that it's the only process running. Turn your Wi-Fi off and back on again, then make sure the signal is strong enough. Exit all other apps running in the background. If your game crashes or freezes at random points, we suggest that you follow these troubleshooting steps that usually help to resolve most technical issues: ![]()
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